Last updated: February 2026
Stillroot (“we”, “us”, or “our”) operates the website pharmalinkfhi.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase. By using our Site, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment information (processed securely by third-party payment providers)
Automatically Collected Information
When you browse our Site, we may automatically collect:
- IP address and approximate location
- Browser type and version
- Operating system
- Pages visited, time spent, and navigation patterns
- Referring website or search terms
- Device identifiers
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your purchases and account
- Provide customer support
- Improve our website, products, and services
- Send promotional communications (only with your consent)
- Detect and prevent fraud or unauthorised activity
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers: Payment processors, shipping carriers, email platforms, and hosting providers who help us operate the Site
- Analytics partners: To understand how visitors use our Site (e.g., Google Analytics)
- Legal authorities: When required by law, regulation, or legal process
All third-party service providers are contractually obligated to handle your information securely and only for the purposes we specify.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including SSL encryption, secure payment processing, and restricted access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of seven years for tax and accounting purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications
- Object to processing of your information
- Request data portability
To exercise any of these rights, please contact us at [email protected].
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any website you visit.
9. Children’s Privacy
Our Site and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: [email protected]
Website: pharmalinkfhi.com