How to buy CBD oil online in Australia
Australians can buy CBD oil online without a prescription. That changed a few years back, and the market has grown quickly since. But a bigger market also means more noise — more brands, more vague labels, more products that don’t tell you what’s actually inside. Buying online gives you access to detailed product information, lab reports and a wider range of concentrations than most physical retailers carry. The trade-off is that you need to know what to look for.
The process isn’t complicated once you understand a few basics. Concentration, extraction method, spectrum type, lab testing — these four things separate a clearly labelled product from a questionable one. Skip any of them and you’re guessing about what’s in the bottle.
Stillroot ships CBD, CBG and CBN oils from the EU Labs range across Australia. Orders go out with 24–48 hour processing, arrive in 2–5 business days, and come in discreet, unmarked packaging. Every bottle includes a batch number tied to an independent lab report. That’s the baseline you should expect from any supplier — if a store can’t match it, keep looking.
What to check before you order
Concentration is the first number to find. It’s expressed in milligrams (mg) of CBD per bottle and milligrams per millilitre (mg/mL). A 50 mL bottle of CBD Oil 3000mg Full Spectrum contains 60 mg/mL. A 50 mL bottle of CBD Oil 12000mg Broad Spectrum delivers 240 mg/mL. Those numbers tell you exactly how much cannabidiol (CBD) you’re getting per drop. Without them, you’re buying blind.
Extraction method matters too. Supercritical CO₂ extraction is the industry standard for producing clean cannabinoid extracts without residual solvents. EU Labs uses CO₂ extraction across its entire range. Some cheaper products use ethanol or hydrocarbon extraction — not necessarily bad, but check whether the lab report screens for residual solvents. If no extraction method is listed on the product page, that’s a gap in transparency worth questioning.
Carrier oil is the base that the cannabinoid extract sits in. MCT (medium-chain triglyceride) coconut oil is the most common choice. Others include hemp seed oil and olive oil. The carrier doesn’t change the cannabinoid content, but it does affect taste and consistency. EU Labs uses MCT across its CBD and CBG range.
Lab reports — also called certificates of analysis (COAs) — confirm everything else. A proper COA comes from an independent third-party lab, not the manufacturer’s own testing. It shows the cannabinoid profile (how much CBD, CBG, THC and other compounds), plus screens for heavy metals, pesticides, microbial contaminants and residual solvents. Every EU Labs bottle carries a batch number linked to its COA.
Red flags that should stop you buying
No lab report is the biggest one. If a brand doesn’t publish COAs or won’t provide them on request, you can’t verify anything on the label. Full spectrum, broad spectrum, 3000 mg — those are just words without a lab report to back them up. Walk away.
Vague labelling is another warning sign. Products that say “hemp extract” or “hemp oil” without listing a milligram concentration probably don’t contain meaningful amounts of CBD. Hemp seed oil — a food product with zero cannabinoids — sometimes gets marketed alongside CBD oil with similar packaging. The difference is simple: CBD oil lists a milligram figure. Hemp seed oil doesn’t. Check the label carefully.
“Proprietary blend” is code for “we won’t tell you what’s in it.” Legitimate CBD oil has a straightforward ingredient list: cannabinoid extract and carrier oil, possibly natural flavouring. If the ingredients read like a mystery, the product probably is one too.
Watch for brands that make therapeutic claims directly on the product page. In Australia, the Therapeutic Goods Administration (TGA) regulates what can and can’t be said about products like CBD oil. A company that promises its oil “treats” or “cures” anything is either unaware of the rules or doesn’t care about them. Neither option builds confidence in their quality control.
Full spectrum vs broad spectrum — a quick distinction
Full spectrum CBD oil retains the complete chemical profile of the hemp plant, including trace THC below 0.3%. Broad spectrum goes through an additional step to remove THC entirely while keeping the other cannabinoids (CBG, CBN, CBC) and terpenes intact. Same extraction, same carrier oil, same manufacturing process. The only variable is THC.
Which one you choose depends on personal preference. Some people specifically want the full plant profile, trace THC included. Others prefer zero THC — whether for workplace considerations or simply because they’d rather not have it. Both options deliver the same CBD concentration at the same strength level.
EU Labs sells both types. The full spectrum range and the broad spectrum range are available at 3000 mg and 12000 mg. If you’re unsure which suits your situation, talk to a healthcare professional before ordering. They can give you guidance that a product page can’t.
Cannabigerol (CBG) is a different cannabinoid altogether — not a variation of CBD. EU Labs produces a standalone CBG Oil 3000mg for people specifically looking for cannabigerol products. Same CO₂ extraction, same MCT carrier, same third-party testing standard.
How ordering from Stillroot works
Pick your product from the Stillroot shop, add it to your cart, and check out. Standard Australian payment methods accepted. No account required, though creating one lets you track orders and reorder faster. The whole process takes a few minutes.
Stillroot processes orders within 24–48 hours. Shipping runs 2–5 business days to most Australian addresses. Every order ships in plain, discreet packaging — no branding or product descriptions visible on the outside. The bottle inside is a glass dropper with the EU Labs label, batch number and concentration clearly printed.
Got questions before ordering? Reach out to [email protected]. The team can help with product questions, order tracking, and anything else that isn’t medical advice. For that, consult a healthcare professional — they’re qualified in ways an online store isn’t, and any reputable supplier will tell you the same thing.
These products have not been evaluated by the TGA. They are not intended to diagnose, treat, cure, or prevent any disease. You must be 18+ to purchase. Please consult a healthcare professional before use.